Automation for shops that outgrew their spreadsheets.
Orders, inventory, support tickets, supplier invoices — e-commerce runs on volume, and volume is exactly what manual processes handle worst. One fixed-price build at a time, guaranteed in writing.
The five leaks we see most in e-commerce and retail
- Orders re-typed between the shop platform, the warehouse sheet and the accounting software.
- Inventory counts that drift apart across sales channels until something oversells.
- The same customer questions — where's my order, what's the return policy — answered one at a time, all day.
- Supplier invoices and delivery notes entered by hand, matched to orders from memory.
- Order status, tracking updates and review requests sent manually — or not sent at all.
Three patterns that fit this industry
Order flow without the re-typing
Orders move from shop to fulfilment to accounting automatically, with statuses synced back — one version of the truth instead of three copies of it.
Support that answers the routine 80%
An assistant that handles order status, returns and product questions instantly, in your language, and hands the genuinely hard cases to a human with full context.
Supplier paperwork, read by machine
Incoming supplier invoices and delivery notes read automatically, matched against orders, flagged when the numbers don't agree — before they hit your accounting.
From first call to live, in weeks
The audit finds which process leaks the most hours at your volume and what it would take to close it. The sprint builds exactly that — priced before we start, with the target number in writing.
We connect the platforms you already run — shop, warehouse, accounting — rather than replacing them.
The builds this usually turns into
Which process breaks first when order volume spikes?
Thirty minutes, no commitment. We'll tell you if it's worth automating — including "don't bother" if that's the truth.
Book a free discovery call