01 — Process Automation

The same data, typed into three systems.

No rip-and-replace. We connect the systems you already run — email, spreadsheets, CRM, accounting software — so information moves between them without someone copying and pasting it.

Where this fits

Common triggers we get called in for

  • Someone on the team re-types the same data into two or three systems every day.
  • A request (order, RFQ, booking, support ticket) arrives by email and has to be manually routed and logged.
  • A weekly or monthly task follows the exact same steps every time, but still takes hours of manual attention.
  • Work stalls waiting on a handoff between two tools that don't talk to each other.
How it works

One layer added — nothing replaced

Scroll the diagram sideways to follow the full flow.

Diagram: triggers feed an orchestration layer that normalises input, extracts fields with AI, applies your rules and writes to your CRM, accounting system, spreadsheets and notifications — with a run log, retries and an exception queue underneath.

The exact tools vary by engagement; the shape does not. Which triggers and which systems get connected is scoped on the discovery call.

Example

What this looks like in practice

Prototype build — not a paid client engagement

RFQ email intake → CRM

A prototype we built to test this pattern: incoming request-for-quote emails are read automatically, the sender, requested items and quantities are extracted, a new deal is created in the CRM with the details pre-filled, and the sales rep is notified — instead of someone manually reading each email and typing it into the CRM.

RFQ email arrives
Details extracted
Deal created in CRM
Rep notified

Have a process like this?

A 30-minute discovery call is enough to tell you whether it's a good fit for automation, and roughly what it would cost.

Book a free discovery call
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Hi — tell me about one process at your business that eats up time, and I'll tell you how AI could help and what the next step would look like.
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